Group: Virtual Help Desk Consulting

(3 members)

Charter: A Consulting Group Focused on the Implementation of Virtual Help Decks based on CMMI, ITIL, Service & ISO 9001 Quality Management.
Service Delivery
- Help Desk Object Building & Sales
- Customer Relationship Mgmt CRM
- Event & Interaction Mgmt
- Organizational Development OD
Service Support
- Multilingual In-/Out-World Service Desk (Single Point of Contact)
- Incident Mgmt
- Problem Mgmt
- Change Mgmt
http://virtual-help-desk-consulting.ning.com/
http://virtual-learning-quality.ning.com/

Open Enrollment
Membership Fee: L$250

Founder: EIConsulting Jameson

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